Fast Lane Limo Services
Effective Date: October 28, 2026
Last Updated: October 28, 2026
Fast Lane Limo Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and payment information you provide when using our website, booking our transportation services, or communicating with our team.
This Privacy Policy explains how we collect, use, disclose, and protect your information, including information processed through our reservation management and payment systems.
By using our website or booking our services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you contact us, request a quote, make a reservation, or use our transportation services.
Personal Information
- Full name and contact information, including phone number and email address.
- Billing information and other details necessary to process a reservation or payment.
- Passenger names and authorized contact details provided for a trip.
- Pickup and drop-off addresses, travel dates, pickup times, and itinerary details.
- Flight information, special transportation requests, and other details relevant to your booking.
Payment Information
When you make a reservation or payment, payment information may be collected and processed through our reservation and payment systems, including LimoAnywhere and its LA Pay payment platform, where applicable.
The payment information involved may include credit or debit card details, billing information, payment status, transaction references, and payment history. The information we can access or retain depends on the payment method and the configuration of the systems we use.
Website and Technical Information
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and general website usage data. Cookies and similar technologies may also be used where applicable.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including to:
- Process transportation inquiries, reservations, and booking confirmations.
- Coordinate pickups, drop-offs, itineraries, chauffeurs, and passenger requirements.
- Prepare quotes, invoices, receipts, and payment confirmations.
- Process payments, deposits, refunds, and authorized adjustments.
- Communicate with you regarding your reservation, schedule changes, or service updates.
- Maintain reservation records and provide customer support.
- Protect our customers, business, and payment transactions against fraud or unauthorized activity.
- Maintain business records and comply with applicable legal, regulatory, and tax requirements.
- Improve our website, booking experience, and customer service.
We will use personal information for purposes consistent with this Policy or as otherwise permitted or required by applicable law.
3. LimoAnywhere, LA Pay, and Square Payment Security
Fast Lane Limo Services uses LimoAnywhere as its reservation and transportation management platform. Where applicable, we use LA Pay to facilitate payment processing and manage payment-related information associated with reservations.
We also use Square to process payments for certain rides, invoices, and other authorized transactions. The payment method used may vary depending on the reservation and payment arrangements.
When you make a payment through LimoAnywhere, LA Pay, Square, or an associated payment link, your payment information may be collected and processed by the applicable payment provider and its processing partners in accordance with their respective privacy policies, security practices, and terms.
Payment-related information may include card details, billing information, transaction amounts, payment status, receipts, and transaction references. The information stored or accessible to Fast Lane Limo Services depends on the payment method and the configuration of the systems used.
How we protect payment information:
- We use established reservation and payment platforms, including LimoAnywhere, LA Pay, and Square, to support booking and payment operations.
- Access to customer and payment information is limited to authorized personnel who need it for legitimate business purposes.
- We encourage customers to use the designated payment links or authorized payment methods provided by our company rather than sending sensitive card details through ordinary email or text messages.
- We take reasonable steps to protect customer information, but no electronic transmission or storage system can be guaranteed to be completely secure.
LimoAnywhere, LA Pay, Square, and their respective payment-processing partners may maintain transaction records as necessary to process payments, prevent fraud, meet legal obligations, and provide their services.
For further details about how these providers handle your information, please review their applicable privacy policies and terms.
Fast Lane Limo Services does not claim that all card information is inaccessible to our company or that we never retain payment-related information. The handling of card data depends on the payment system and configuration used for each transaction.
4. When We Share Information
We may share personal information only as reasonably necessary for business operations, service delivery, payment processing, or other lawful purposes.
Recipients may include:
Reservation and Payment Providers: LimoAnywhere, LA Pay, and applicable payment processors or financial institutions to manage reservations, process transactions, and maintain payment records.
Chauffeurs and Service Personnel: Authorized drivers or personnel who need relevant passenger, pickup, drop-off, itinerary, and contact information to provide the booked transportation service.
Business Service Providers: Providers that help us operate our website, communicate with customers, maintain business records, or deliver related services.
Legal and Regulatory Authorities: Government agencies, regulators, courts, or law enforcement where disclosure is required by law or reasonably necessary to protect legal rights, safety, or prevent fraud.
Business Transfers: Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.
We do not authorize service providers to use customer information for purposes unrelated to the services they perform on our behalf, except as permitted by applicable law or their own applicable legal obligations.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand website traffic, improve performance, and remember certain preferences.
You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.
If we use third-party analytics, advertising, or embedded services, those providers may collect information through their own technologies in accordance with their applicable policies and your available privacy choices.
6. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access restrictions, account security practices, the use of established reservation and payment providers, and appropriate handling of customer records.
However, no method of electronic storage or transmission is entirely secure. We cannot guarantee absolute security, and you should avoid sending sensitive payment information through unsecured communication channels.
If we become aware of a personal information security incident, we will take appropriate steps in accordance with applicable law.
7. How Long We Retain Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including managing reservations, completing payments, providing customer service, maintaining accounting records, resolving disputes, preventing fraud, and meeting legal obligations.
Retention periods may vary depending on the type of information, the requirements of our business, and the policies and retention practices of the third-party systems we use.
When information is no longer reasonably necessary, we will take appropriate steps to delete it, securely dispose of it, or anonymize it where practicable and legally permitted.
8. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to certain personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, subject to applicable exceptions.
- Request information about certain categories of personal information we collect, use, or disclose.
- Opt out of certain marketing communications.
- Exercise other privacy rights available under applicable law.
To submit a privacy request, contact us using the details in the Contact Us section below. We may need to verify your identity before responding.
Some information must be retained to complete transactions, maintain legally required records, resolve disputes, or comply with our contractual and legal obligations.
9. Marketing Communications
We may contact you regarding your quote, reservation, payment, transportation arrangements, service changes, or customer support requests.
Where permitted by law, we may also send promotional communications. You may opt out of marketing emails by using the unsubscribe instructions included in the message or by contacting us.
Opting out of promotional communications will not prevent us from sending necessary service-related messages about an existing reservation or transaction.
We will handle marketing text messages and other electronic communications in accordance with applicable consent and messaging requirements.
10. Third-Party Websites and Services
Our website or communications may contain links to third-party websites, booking platforms, payment services, or other external resources.
Those third parties may have their own privacy policies, security practices, and terms of service. We do not control their independent privacy practices and encourage you to review their policies before submitting personal information.
Our use of LimoAnywhere, LA Pay, or another service does not mean that every service is operated or controlled by Fast Lane Limo Services.
11. Children’s Privacy
Our website and booking services are intended for individuals arranging transportation, generally through an adult or authorized booking contact.
We do not knowingly collect personal information directly from children for independent online use. Information about a minor passenger may be provided by a parent, guardian, or authorized booking contact when reasonably necessary to arrange transportation.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
12. U.S. State Privacy Rights
Certain U.S. state privacy laws may provide eligible residents with additional rights concerning their personal information, including rights to access, correct, delete, obtain a copy of, or limit certain uses of personal information.
The rights available to you depend on your state of residence, the nature of the information, and whether the applicable law covers our business and the relevant processing activity.
To exercise an applicable privacy right, please contact us using the information below. We will review and respond to requests in accordance with applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, reservation systems, payment services, legal requirements, or privacy practices.
Any revised Policy will be published on this page with an updated “Last Updated” date. Changes will apply as permitted by applicable law.
We encourage you to review this page periodically to remain informed about how we handle your information.
14. Contact Us
If you have questions about this Privacy Policy, our handling of your personal information, or a privacy request, please contact us:
Fast Lane Limo Services
Address: 4728 Cambria Rd, Frederick, MD 21703, USA
Email: info@fastlanelimoservices.com
Phone: +1 (240) 918-9959
Website: https://fastlanelimoservices.com/
We will review privacy inquiries and respond as appropriate under applicable law.
This Privacy Policy describes our intended information-handling practices. It should be reviewed against our actual LimoAnywhere/LA Pay configuration, payment-provider terms, and applicable privacy laws before publication. It is not a guarantee of compliance with every law or a substitute for legal advice.